Privacy Policy

1. Introduction

MotoCycler ("we", "us", or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use the MotoCycler website and mobile application (collectively, the "Service"). This policy complies with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy laws.

By using the Service, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy. If you do not agree with this policy, you must not use the Service.

2. Information We Collect

• Full name and email address (used for account registration and authentication)
• User role (admin or user) assigned within the platform
• Profile information you choose to provide (display name, bike profiles, garage details)

• Marketplace listings (parts for sale, descriptions, photos, pricing)
• Community posts (forum threads, comments, replies, images)
• Bike profiles (modifications, maintenance logs, media uploads)
• Business directory submissions and event submissions
• Lost & found posts and competition entries

• Device information (browser type, operating system, device identifiers)
• Usage analytics (pages visited, features used, interactions within the app)
• Approximate location data (only when you explicitly enable geolocation for the Local Directory feature)
• Authentication tokens and session data managed securely through Base44

3. How We Use Your Information

Your personal information is used solely for the following purposes:

• Providing, operating, and maintaining the Service and its features
• Authenticating your account and managing your session securely
• Displaying your listings, posts, and profiles to other users as intended
• Facilitating communication between users (messaging, comments, notifications)
• Processing marketplace transactions and related communications
• Improving the Service's functionality, performance, and user experience
• Detecting, preventing, and addressing fraud, abuse, and security issues
• Complying with legal obligations and responding to lawful requests

4. Data Security & Base44 Authorization

• Encrypted authentication tokens and secure session management
• Role-based access control (RBAC) ensuring users can only access data they are authorized to view
• Row-level security (RLS) policies that restrict data access based on user identity and role
• Secure data transmission using HTTPS/TLS encryption
• Protected data storage with access restricted to authorized platform infrastructure only
• Regular security monitoring and infrastructure maintenance by the Base44 platform

While we strive to protect your personal information, no method of transmission or electronic storage is 100% secure. We cannot guarantee absolute security, but we are committed to maintaining the highest practicable level of data protection.

5. Data Sharing & Disclosure

We do not sell, rent, or trade your personal data to any third party. Your data is never shared with data brokers, advertising networks, or marketing companies. We may only disclose your information in the following limited circumstances:

• Service Providers: We use the Base44 platform to host, store, and process data. These providers are bound by confidentiality and security obligations and are prohibited from using your data for any other purpose.
• Public Content: Information you voluntarily post as public content (listings, forum posts, bike profiles, comments) is visible to other users by design. You control what you share.
• Legal Compliance: If required by law, court order, or government regulation, or if we believe in good faith that disclosure is necessary to protect our rights, safety, or property, or that of others.
• Business Transfers: In the event of a merger, acquisition, or asset sale, user data may be transferred as part of that transaction, subject to the same privacy protections.

6. Data Retention

We retain your personal information only for as long as your account is active or as necessary to provide the Service. When you delete your account or request data deletion, we will remove your personal information from our active systems within a reasonable timeframe. Some data may be retained in backup systems for a limited period or where required by law, but will not be accessible or used for any active purpose.

User-generated content (listings, posts, comments) may be retained even after account deletion where necessary for the integrity of community discussions or legal compliance, but will be anonymized where possible.

7. Your Privacy Rights

Under Canadian privacy law, you have the right to:

• Access: Request a copy of the personal information we hold about you
• Correction: Request that we correct inaccurate or incomplete personal information
• Deletion: Request deletion of your account and associated personal data
• Withdrawal of Consent: Withdraw consent for the collection, use, or disclosure of your data
• Opt-Out: Disable geolocation features at any time through your device settings

To exercise any of these rights, please contact us at the address provided in Section 11. We will respond to your request within 30 days.

8. Cookies & Tracking Technologies

The Service uses essential cookies and similar technologies to maintain your authenticated session and ensure the Service functions properly. We do not use tracking cookies for advertising or third-party analytics that profile your behavior for commercial purposes. Authentication tokens are managed securely through the Base44 platform and are required for account access.

9. Children's Privacy

The Service is not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take steps to delete such information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. We will notify you of significant changes through the Service or via email. Your continued use of the Service after any changes constitutes acceptance of the revised policy.

11. Contact Us

If you have any questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about how your data is handled, please contact us: